What Is a Phone System for a Medical Office? A phone system for a medical office is a VoIP or cloud-based communications platform built to handle patient calls, appointment scheduling, and secure messaging while meeting HIPAA technical safeguards. It replaces
What Is Happening with Verizon’s Copper Landline Service? As of September 2026, the FCC has paused Verizon’s application to discontinue copper-based landline phone service in portions of nine states, pulling it from the automatic approval track for a full review.
What Are the Call Recording Laws by State? Call recording laws by state determine whether your business needs consent from one party or all parties before recording a phone call. Federal law under the Electronic Communications Privacy Act sets a
What Is A2P 10DLC and Why Are Business Texts Getting Blocked? As of September 2026, A2P 10DLC is the carrier-mandated registration system that requires every business sending automated text messages from a standard 10-digit phone number to register its brand
What Are the FCC’s New TCPA Opt-Out Rules? As of September 2026, the FCC has scheduled a vote on September 30 to adopt a Report and Order that modernizes how consumers opt out of robocalls and robotexts under the Telephone
What Is a Toll-Free Number? A toll-free number is a business phone number with a prefix like 800, 888, 877, 866, 855, 844, or 833 that lets customers call you at no charge to them, with your business covering the
What Is the FCC Robocall Scorecard? As of September 2026, the FCC Robocall Scorecard is a proposed consumer tool that would publicly rate voice service providers, including VoIP companies, on how effectively they prevent illegal robocalls from reaching their customers.
What Is the Foreign Robocall Elimination Act? As of August 2026, the Foreign Robocall Elimination Act (S. 2666) is a bipartisan bill that passed the U.S. Senate by unanimous consent on August 3, 2026, and is now awaiting House action.
How Many SIP Trunks Does a Business Need? The number of SIP trunks your business needs depends on how many concurrent calls you handle at peak times, not how many employees you have or how many phone numbers are in
How Do You Get a Business Phone Number? Getting a business phone number is the process of choosing a dedicated local, toll-free, or vanity number through a phone service provider and configuring it for your business calls, texts, and voicemail.
