All three plans include unlimited minutes and web/mobile access, but they differ in features and scale. Business Basics ($18.99/user) is built for 1–2 users who need a reliable local number and reporting. Business Plus ($23.99/user) adds texting, a free toll-free number, 30-day call recording, and optional call center seats — ideal for teams up to 25. Business Platinum ($27.99/user) unlocks unlimited recording, voicemail-to-email, auto attendant, call queues, enhanced caller ID, and directory listing — great for any size business.