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Inexpensive VoIP Phone Service

Affordable Office Phone Systems For Businesses

Starting at $18.99/month per user. No contract needed.

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Table of Contents

Office Phone Systems Explained

An office phone system is the foundation everything else sits on: the numbers your customers dial, the way calls move between your team, and the tools that make a small business sound established. Phone Service Now delivers all of it from the cloud, so there is no on-site hardware to install and no IT department required. Manage calls, transfer lines, and reach your directory from a desk phone, a browser, or your mobile. Office phone service is included on every plan, starting with Business Basics at $18.99 per user per month with unlimited minutes.

What's Included

Phone Service Now’s office phone system routes your business calls over your internet connection instead of a traditional phone line. You get a local business number, unlimited domestic minutes, and a full phone system your team can reach from any device, without a closet full of equipment.

Legacy office systems mean an on-site box, a technician visit for every change, and a multi-year contract. A cloud phone system replaces all three with an account you control and a plan you can change month to month.

How the Office Phone System Works

Your calls travel over your existing internet connection rather than copper phone lines, which is what makes the pricing and the feature set possible. Every plan includes unlimited domestic inbound and outbound minutes, a local business number, and full access to the Phone Service Now web and mobile app. Manage calls, transfer lines between team members, and look up colleagues in your directory from wherever you are working.

Hardware Options and App Access

Phone Service Now partners with Cisco and Poly, so your team can keep using desk phones it already owns or start fresh with supported hardware. Desk phones are entirely optional. The web app runs in any browser and the mobile app works on existing devices, which means a new hire can be taking calls without waiting for equipment to arrive.

Integration with Your Phone System

The office phone system is the platform the rest of the features run on. Unlimited rollover lines keep callers from hitting a busy signal. Call forwarding sends calls to mobiles and outside numbers. Auto attendant, call queues, and enhanced caller ID on Business Platinum handle routing at higher volumes. Call recording captures conversations on Business Plus and above, visual voicemail delivers messages as text, and business texting from your local number is available on Business Plus and Business Platinum.

Security and Compliance

Phone Service Now is fully HIPAA-compliant, with encryption and privacy built into every plan rather than sold as an upgrade. That makes the platform a workable choice for medical practices, legal offices, and any business that discusses sensitive client information by phone. The service has maintained a 99% uptime guarantee, and support is available Monday through Friday, 9am to 5pm EST, with after-hours support through Slack.

What You Get vs. What You No Longer Need

What You Get with an Office Phone System What You No Longer Need
A cloud phone system live within 1 business day On-site hardware and a technician installation visit
Unlimited domestic inbound and outbound minutes Per-minute long distance charges on every call
Your full phone system on desk phone, browser, and mobile Being tied to one handset at one desk
Month-to-month service you can cancel at any time Multi-year telecom contracts with early termination fees
Your existing business number transferred through porting Reprinting cards and updating every online listing
Plan availability: Office phone service is included on every Phone Service Now plan, starting with Business Basics at $18.99 per user per month with unlimited minutes, one local phone number, web and mobile access, and reporting. Business Plus at $23.99 per user per month adds a free toll-free number, call recording, and texting. Business Platinum at $27.99 per user per month adds auto attendant, call queues, directory listing, and enhanced caller ID.

How It Works

Getting started with an office phone system on Phone Service Now takes minutes, not days. Here is how the process works from signup to your first call.

01

Book a Free Call

Talk to our team about your business size, call volume, and communication needs. We will recommend the plan that fits without pushing features you will not use.

02

Complete Onboarding

After a one-time $25 setup and training fee, our team handles your full onboarding. Most businesses are live and taking calls within 1 business day.

03

Port or Choose Your Number

Keep your existing business number through porting, which typically takes 5 to 10 business days, and use a new local number right away while the transfer completes.

04

Start Taking Calls

Access your full phone system from a Cisco or Poly desk phone, the web app in any browser, or the mobile app on any device.

What You Need to Get Started:

  • Any Phone Service Now plan, starting with Business Basics ($18.99/user/month)
  • A stable internet connection for VoIP service
  • Your existing business number if you plan to port it, or we will assign a new local number
  • Optional: Cisco or Poly desk phone, or use the Phone Service Now web/mobile app on any device
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Who It's For

An office phone system is built for any business that runs on the phone. Here are the teams that benefit most:

Solo Operators and Home-Based Businesses

A dedicated business number and a professional greeting separate work from personal life, with no equipment to buy and no contract to sign.

Small Teams (1 to 25 Users)

Transfer calls, share a directory, and add or remove seats as your team changes. Pricing is per user, so you only pay for the people you actually have.

Healthcare Practices

HIPAA compliance is built into every plan, which matters for front desks that discuss appointments, results, and billing over the phone all day.

Legal Offices

Reliable, encrypted calling for sensitive client conversations, with the flexibility to take those calls from the office, from home, or from a courthouse hallway.

Real Estate Agencies

Local business numbers and high call volume handling for agents who are rarely at a desk and cannot afford to miss an inquiry.

Remote and Distributed Teams

One unified phone system across every location. Your team looks and sounds like a single office whether they are down the hall or across the country.

Businesses Upgrading from Landlines

Move off an aging system without a massive overhaul. Port your existing number, keep the desk phones you like, and go live in 1 business day.

Why Choose Phone Service Now

Phone Service Now is an all-in-one cloud business phone system. Whether you run a front desk with a small team or manage phone operations across multiple locations, the platform gives you the tools to handle every call professionally, without a dedicated IT department or complex hardware installation.

If you are evaluating VoIP options and trying to understand what is a VoIP number and how it works for your team, Phone Service Now keeps it simple: your business gets local or toll-free numbers, a full-featured cloud platform, and support that answers when you call.

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FAQs and Resources

What is an office phone system?

An office phone system is the platform that manages your business calls, including your numbers, extensions, transfers, and directory. Phone Service Now delivers it from the cloud over your internet connection, so there is no on-site equipment to install or maintain.
Office phone service is included on every plan, starting with Business Basics at $18.99 per user per month. Higher tiers add features like call recording, texting, auto attendant, and call queues rather than changing the core phone system.
No. Desk phones are optional. The web app works in any browser and the mobile app works on devices your team already has. If you prefer physical handsets, Phone Service Now is compatible with Cisco and Poly desk phones.
In most cases, yes. Number porting transfers your existing business number to Phone Service Now and typically takes 5 to 10 business days. You can start using a new local number immediately while the port is in progress.
Yes. Unlimited minutes apply to domestic inbound and outbound calling on all plans. If you have questions about international rates or a specific calling scenario, our team will walk you through it before you sign up.
Most businesses are live within 1 business day after the one-time $25 setup and training process. If you are porting an existing number, that runs 5 to 10 business days in parallel while you use a new local number.
No. All plans are month-to-month and you can cancel at any time. Cancellations are not prorated, so service continues through the end of the current billing period.
Book a free call at phoneservicenow.com/book-a-call. Our team will confirm the right plan for your business, handle your onboarding, and have you live within 1 business day.

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Get Started Today

Getting started requires one conversation and one business day. Reach out to the Phone Service Now team to find out which plan fits your business.
  • Phone Service Now
  • 100 W Lucerne Cir, Suite 100A Orlando, FL 32801
  • (833) 339-8818
  • info@phoneservicenow.com
  • @phoneservicenow
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